ποΈ Product Name
Cisco Smart Net Total Care (SNTC) 24x7x4OS β UCS C220 M5 SFF 10 HD W/O β CON-OSPC220M5SX
π¦ Service Overview
Cisco Smart Net Total Care (SNTC) provides proactive support and rapid hardware replacement for critical infrastructure. This SKU covers the UCS C220 M5 SFF 10-drive chassis (barebones configuration without CPU, memory, or HDD) with 24x7x4-hour onsite response. Ideal for enterprise and data center deployments requiring minimal downtime and full Cisco TAC access.
π Top Highlights
π 24x7x4 Onsite Support β Hardware replacement within 4 hours, any time
π§ Hardware Coverage β UCS C220 M5 SFF 10-bay chassis (no CPU, RAM, HDD)
π Cisco TAC Access β Direct support from Cisco engineers
π¦ Software Updates β Access to patches and firmware
π Smart Net Portal β Asset visibility and lifecycle management
π Technical Details
| Specification | Details |
|---|---|
| Service SKU | CON-OSPC220M5SX |
| Service Type | Smart Net Total Care (SNTC) |
| Coverage Level | 24x7x4 Onsite |
| Hardware Model | Cisco UCS C220 M5 SFF (10 HD W/O) |
| Form Factor | 1U Rackmount |
| Drive Bays | 10Γ SFF (Small Form Factor) |
| Included Components | Chassis only (no CPU, RAM, HDD) |
| Response Time | 4 hours onsite |
| Support Access | Cisco TAC, Smart Net Portal |
| Software Updates | Included |
| Serial Number Requirement | Valid, unflagged SN required |
π‘ Why You Should Buy It
β
Minimize downtime with rapid onsite replacement
β
Full Cisco TAC access for expert troubleshooting
β
Covers mission-critical UCS chassis
β
Ideal for enterprise and data center deployments
π― Recommended Use Cases
β€ Data center infrastructure
β€ Enterprise server clusters
β€ Mission-critical applications
β€ UCS barebone deployments with custom CPU/RAM
π€ Customer Assurance
π‘οΈ Warranty / Guarantee: Covered under Cisco Smart Net terms
π Returns Policy: Non-returnable once activated
π Activation Info: Requires valid serial number and Cisco registration
π Customer Support: Cisco TAC and authorized partners available 24/7
π Call to Action
Secure your UCS C220 M5 with Ciscoβs fastest support β 24x7x4 Smart Net Total Care.

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